Privacy at Spirit Casino: what we collect and how we use it
Privacy at Spirit Casino covers two kinds of information: the account data a player gives at sign-up and during play, and the usage data the account generates while the lobby is used. We collect both for stated purposes only, we keep them tied to the account, and the rights below describe what a player can ask of their own data.
A message to support, a verification upload and a payment record all count as account data, and each is used for the purpose it arrived for. Nothing else happens to it without a reason a player can see from the account itself.
Your rights over your data
What a player can ask
A player can ask for a copy of the data their account holds, ask for a correction where a detail has changed, and ask what purpose each category serves. The request travels through support, and the answer comes back to the account’s email.
How a request runs
Verification of the request happens against the account itself, so the data goes to the account holder and nobody else. Requests about marketing or messages are answered the same way as requests about transaction records.
What the account may hold
| Data | Purpose |
|---|---|
| Sign-up details: name, email, date of birth | Opening and verifying the account, age check at 18 or older |
| Transaction records: deposits, payouts, methods used | Running the cashier, meeting payout and verification rules |
| Verification documents: ID, proof of payment, source of funds | Confirming the account holder before withdrawals |
| Support messages and uploads | Resolving the question a message asked |
| Usage data: games opened, sessions, device type | Keeping the lobby working and the account secure |
How we use the information
Running the account from day to day
We use the core categories to run the account itself: sign-up details open it, transaction records move the cashier, and verification documents unlock withdrawals. Each category serves the step that asked for it, and wagering, limit and payout rules are applied from these records alone.
Keeping the account safe
Usage data lets unusual activity stand out, from a login from an unexpected place to a payment method that does not match the account holder. Security reviews use the same records a player can see in their account history, for the purpose of protecting the account rather than profiling play.
How the data is protected
In transit and at rest
Our data moves over an encrypted connection, and the same SSL protection covers the cashier as covers the lobby. Verification documents sit with the account, not in separate marketing systems.
Who sees the data we hold
Access is limited to the functions that need it: support sees what a message contains, verification sees what a payout requires, and neither set travels to third parties for advertising. Data is kept only as long as the account rules and the applicable record-keeping need it, and a closed account’s data follows the same retention rules as a live one.
Last updated: 13 November 2026